1. Do I need a visa to visit Zanzibar?

Yes, most visitors require a visa to enter Zanzibar. Citizens from certain countries can obtain a visa on arrival, while others may need to apply in advance. It's advisable to check the latest visa requirements based on your nationality before travelling.

2. What is the best time to visit Zanzibar?

Zanzibar is a year-round destination, but the most favourable periods are during the dry seasons:​

• June to October: cooler and less humid, ideal for outdoor activities.​
  

• December to February: warmer temperatures, perfect for beach lovers.​

The long rainy season occurs from March to May, and the short rains are in November. ​

3. Is Zanzibar safe for travellers?

Yes, Zanzibar is generally considered safe for tourists. However, it's essential to exercise standard travel precautions, such as safeguarding personal belongings and avoiding isolated areas after dark.

4. What currency is used in Zanzibar, and can I use US dollars?

The official currency is the Tanzanian Shilling (TZS). However, US dollars are widely accepted, especially in hotels, restaurants, and tourist areas. It's advisable to carry some local currency for smaller transactions. ​

5. Are there any health precautions I should take before visiting?

Travellers are recommended to:​

• Consult with a healthcare provider about vaccinations, such as Yellow Fever, Hepatitis A and B, and Typhoid.​
  

• Take antimalarial medication, as Zanzibar is in a malaria-risk area.​
  

• Use insect repellent and sleep under mosquito nets where available.

6. What languages are spoken in Zanzibar?

The official languages are Swahili and English. English is widely spoken, especially in tourist areas, making it easy for travelers to communicate. ​

7. Can I drink alcohol in Zanzibar?

Yes, alcohol is available in Zanzibar, particularly in hotels, restaurants, and bars catering to tourists. However, public consumption should be done respectfully, considering the local customs and predominantly Muslim population. ​

8. What should I wear in Zanzibar?

While beachwear is acceptable at resorts and beaches, modest attire is recommended in public places:​

• Men: Shorts and t-shirts are acceptable; avoid going shirtless in public areas.​

• Women: Dresses, skirts, or pants that cover the knees and shoulders are advisable.​

• Respecting local customs ensures a positive experience. ​

9. How many days do I need in Zanzibar?

A stay of at least 3 to 4 days is recommended to explore the island's main attractions, including beaches, Stone Town, spice farms, and marine activities. Longer stays allow for a more relaxed experience. ​

10. Is Zanzibar suitable for honeymooners?

Absolutely! Zanzibar's pristine beaches, luxury resorts, and romantic sunsets make it a popular destination for honeymooners seeking relaxation and adventure.

11. Are credit cards widely accepted, and are there ATMs available?

Credit cards are accepted in major hotels, restaurants, and some shops. However, smaller vendors may prefer cash. ATMs are available in Stone Town and larger towns, but it's advisable to carry sufficient cash when travelling to remote areas. ​

12. What activities and tours do Pongwe Tours offer?

Pongwe Tours provides a variety of experiences, including:​

• Historical Tours: Explore Stone Town's rich heritage.​
  

• Beach Excursions: Relax on Zanzibar's stunning beaches.​
  

• Spice Tours: Discover the island's famed spice farms.​
  

• Wildlife Safaris: Experience Tanzania's diverse wildlife.​

For detailed itineraries and bookings, please visit our Tours page.​

13. How can I book a tour with Pongwe Tours?

You can book directly through our website's Booking section, contact us via email at info@pongwetours.com, or call us at Tel:+255 123 456 789.​

14. What is the cancellation policy for bookings?

Our cancellation policy varies depending on the tour or service booked. Please refer to our Terms and Conditions on each tour or safari; alternatively contact our customer service for specific details.​

15. Are custom or private tours available?

Yes, we offer tailor-made and private tours to suit your preferences. Contact us to design a personalised itinerary that meets your interests and schedule.

16. What safari packages do you offer to Serengeti, Ngorongoro, and Tarangire?

We offer a variety of safari packages, including:​

• 5-Day Safari: Explore Tarangire National Park, Serengeti National Park, and Ngorongoro Crater.

• 6-Day Safari: Visit Tarangire, Central Serengeti, and Ngorongoro Crater.

• 7-Day Safari: Experience Tarangire, Ndutu, Serengeti, and Ngorongoro Crater.

Each package is designed to provide a unique wildlife experience.​

17. What wildlife can I expect to see on these safaris?

On our safaris, you can expect to see a diverse array of wildlife, including:​

• Serengeti National Park: Home to the Great Migration, you'll witness vast herds of wildebeest and zebras, as well as predators like lions, cheetahs, and leopards.

• Ngorongoro Crater: A UNESCO World Heritage Site, it hosts the Big Five—lion, leopard, rhinoceros, elephant, and buffalo—along with numerous other species.​

• Tarangire National Park: Known for large elephant herds, baobab trees, and diverse bird species.​

18. How do I confirm a safari booking with Pongwe Tours?

To confirm your safari booking:​

1. Deposit: A deposit of 25% of the total safari cost is required upon booking confirmation.​

2. Balance Payment: The remaining balance is due 60 days prior to the safari start date.

3. Please note that specific terms may vary; refer to your booking agreement for precise details. ​

19. What is your cancellation policy for safari bookings?

Our cancellation policy is as follows:​

• More than 40 days before safari: 5% of the safari tour price deposit is forfeited.

• 40–14 days before safari: 20% of the tour price is forfeited.

• 13–6 days before safari: 30% of the tour price is forfeited.​

• Less than 6 days or no-show: No refunds unless in COVID-19 related cases.​

Please review our detailed cancellation policy for more information. ​

20. Are international flights included in the safari packages?

No, international flights to and from Tanzania are not included in our safari packages. Clients are responsible for arranging their own international travel.​ However, internal domestic flights between Zanzibar and mainland Tanzania are included.

21. Do I need travel insurance for the safari?

Yes, we highly recommend obtaining comprehensive travel insurance that covers medical emergencies, trip cancellations, and personal belongings.​

22. What accommodations are provided during the safari?

Accommodations vary based on the chosen package and can include lodges, tented camps, or luxury tents. All accommodations are selected for their comfort, safety, and proximity to wildlife areas.​

23. What should I pack for the safari?

We recommend packing:​

• Lightweight, neutral-colored clothing​

• Comfortable walking shoes​

• Hat and sunglasses​

• Insect repellent​

• Sunscreen

• Binoculars​

• Camera

A detailed packing list will be provided upon booking.​

24. Are safaris suitable for children?

Yes, our safaris can be tailored for families with children. We recommend discussing specific needs with our team to ensure an enjoyable experience for all ages.​

Frequently Asked Questions